Conger Construction Group is a second-generation company that has been in business for over 25 years and constructs commercial facilities. Conger Construction Group has about 47 full-time employees and is based in Lebanon, OH. Conger Construction Group has been an Aliniti client since 2016.
Conger engaged ALINITI in 2016 because they were growing and wanted assistance with role design and the creation and implementation of a performance management process that ensured the right employees were in the right roles where they could perform at their best
After their initial engagement, Conger’s leadership team realized that ALINITI could also help their company by handling ongoing HR and recruitment functions, enabling Conger to focus on long-term goals and big-picture visions. As Conger grows, so has its relationship with Aliniti, and now ALINITI acts as Conger’s HR division, making it possible for Conger’s management staff to shift their focus to continuing growth and performance, knowing that ALINITI can handle its complex needs.
ALINITI helped design roles, implemented a performance management process, and conducted interviews. ALINITI also helped Conger build their recruitment process to extend to local colleges to recruit students. As Conger’s needs changed, ALINITI transitioned to a more integral role to help them meet their needs by assisting with management, advising, improving employee communication, and helping the team meet project retention goals. ALINITI also found and successfully recruited a director of construction operations for Conger. ALINITI became a facet of the Conger team and made it possible for Conger to not only retain valuable employees, but to focus on larger goals to continue their growth and double in company size. ALINITI became such an important part of the Conger team, that a Aliniti advisor works part time out of a dedicated office at Conger.
To help Conger, our solutions included:
- Designed and benchmarked roles and implemented performance management process
- Provided guidance to support each type of employee (non-exempt, full-time, etc.)
- Provided support to managers in executing performance management procedure
- Created and managed the recruitment process, including vetting resumes, simple staffing, and providing appropriate candidates to management
- Built recruitment co-op program with local colleges to recruit students and future talent
- Assisted with interviewing key people for a variety of roles
- Streamlined the onboarding process to make sure that every new hire has the proper tools for success
- Participated in strategic mapping and success measurement
- Facilitated leadership workshops to empower management
- Provided one-on-one communication with employees and leadership to alleviate animosity
- Acted as a liaison for employees and management to create coaching opportunities for employee retention
- Handled smaller tasks so that the management could focus on growth, making it possible for Conger employment to double.
“Since working with ALINITI we have doubled employment numbers and tripled our top-line revenue. We kept bringing Aliniti along because they helped facilitate growth,” said Justin Conger, CEO of Conger Construction Group.
Conger’s relationship with ALINITI grew and blossomed into facilitating the ongoing blocking and tackling of HR. “As a small business president, I was wearing multiple hats and doing lots of things so I could shed a lot of HR responsibilities,” Conger said.
Conger Construction Group retained ALINITI to complete HR tasks and benchmark roles. They also required assistance with implementing a performance management process. The company needed to retain current projects and required the type of staffing necessary to take them to the next level.
Filling roles for growth
To begin, ALINITI benchmarked roles, created job descriptions, and vetted candidates. Candidates information was then relayed to Conger management, which gave Conger’s leadership staff time to focus on bigger-picture goals rather than individual staffing needs.
Filling roles in construction, especially in construction management and craft work, continues to be competitive. ALINITI helps recruit candidates by setting up recruitment events with local partners including universities. They also assist Conger with identifying existing employees with potential to grow within the company, and help Conger with facilitating their development and retention, including a 12-month leadership training process and ongoing onboarding process to help employees understand and communicate the Conger employee culture.
Understanding unique needs and delivering expertise
The construction industry demands expertise in various levels of HR compliance and employee satisfaction, including exempt and non-exempt statuses, safety requirements, compensation structures, benefits packages, short-term contracts and the needs related to communicating with employees across different job sites with varying levels of access to email and other means.
A small construction company would normally require a significant investment to keep up with the ongoing complexities and changes to HR policies. Most likely, a top executive would be left doing the work instead of focusing on the big picture vision. By utilizing Aliniti, Justin and the rest of his team at Conger can focus on their own expertise.