The CEO was thinking beyond benefits.
When Bill Giesler took over as President and CEO of PEDCO, he realized the need to expand HR far beyond employee benefits, “I believe that HR is so much more than benefits. The development and training of our employees, performance reviews, and aligning roles to the goals of the organization are all part of HR. We needed someone to help us develop that kind of program.”
The work started with a strategic vision.
“Bill Ratterman was involved in strategic planning in 2009 in order to get a good feel for our company. He helped us look at what we did on a strategic level, created a balanced scorecard, and set goals. He took our strategic planning and brought it to life via the balanced scorecard, which is a way to manage our business in a very holistic way. It takes into account the people, the culture, the financials, and customer satisfaction,” said Bill Giesler.
The team moved from strategy to tactical work.
After the balanced scorecard was established, the PEDCO team worked with Aliniti on a variety of tactical elements including things like writing job descriptions and key accountabilities for each position. The management team took a personality TriMetrix® assessment and began to learn how to work as a team more effectively. Currently, they are working to establish a rewards and recognition process for employees. The team at Aliniti is a trusted partner when hiring new employees, and have played a major role in placing new hires on the PEDCO team that are high performers.
The employee satisfaction survey was translated into actionable items.
“Aliniti took over our employee engagement and satisfaction survey. To date, they have administered two, and we are getting ready to do the third. It is very helpful. They take the results one step further by putting together a summary, determining our priorities, and helping choose someone on our team to champion each priority,” says Bill.
The long-term vision for employees is a high priority.
At PEDCO the path of advancement for employees was once unclear. Today, with the help of Aliniti, employees can gain a clear picture of what they need to do to learn, grow and advance in the company. Personal and professional development are part of the revitalized HR program.
Overall, PEDCO is extremely pleased with the work of Aliniti.
“The people at Aliniti are easy to work with, friendly, good business partners, professional, and very knowledgeable. They really do act as an extension of our team,” says Bill.