Eric Detmer

Eric Detmer

President and CEO of Detmer and Sons and Electro Polish Co.

A key partner in strategic planning, filling executive roles, and providing ongoing leadership training.

Client

Detmer and Sons is a third generation, family-owned HVAC company with about 80 employees, based in Dayton, OH. Detmer and Sons has been an Aliniti client since 2010.

Challenge

As a small business with no internal HR executive, Detmer and Sons needed basic HR services, including assistance with keeping paperwork in compliance and the definition of job descriptions. Recently, the company diversified, purchasing Electro Polish Co., and their needs evolved to include assistance with the day-to-day operations, mapping out roles and responsibilities, and hiring a COO and office manager.

Solution

Aliniti met the initial need, including completing basic HR functions and creating job descriptions. When the needs of the company changed, Aliniti became a key partner in strategic planning, filling executive roles, and providing ongoing leadership training and continued onboarding of managerial staff. Despite being hired to fulfill basic HR duties, Detmer and Sons and Electro Polish Co. were able to utilize Aliniti for a variety of needs.

To help Detmer & Sons and Electro Polish, Co., our solutions included:

  • Triaged issues and created job descriptions and defined roles based on our findings
  • Facilitated a balance scorecard session and created a strategy map and identified measurements to that map to link to all employees
  • Ensured that all paperwork was kept in compliance with industry standards as well as state and federal laws
  • Screened candidates for COO and office manager positions, among others, including creating interview questions for all roles and vetting qualified candidates matching the personality profile for which the company was searching
  • Provided 4 to 5-month onboarding for executives, as well as ongoing management and leadership training
  • Provided customized solutions for the hiring process from A to Z and carried them to implementation
  • Provided ongoing assistance for issues as they arise across both organizations

Results

“As our small businesses continue to grow, [Aliniti] has assisted us in regulation requirements, alignments, strategic planning, and (has) kept everything. Aliniti is consistent. It doesn’t matter which way we turn, they can pivot to the direction we are going. Could we have grown with them? Yes. Do I sleep better at night knowing we have them? Absolutely. As we continue to grow, people and secure resource behind us helps me sleep at night. I think the world of Bill and his team and recommend them. I consider them a part of our team even though they aren’t employees.” Eric Detmer, President and CEO of Detmer and Sons and Electro Polish Co.